How we train reps

Real doors. Said out loud.

RCLX reps train on real recorded doors. You start the day you sign, say every line out loud, and finish by pitching the whole thing live to your manager. Nobody knocks until the manager taps Passed. Our course runs on FiberPitch.

The mechanics

No slide-deck training.

Run the script. Take feedback. The doors do the talking.

Day one

Training starts the day you sign.

You get your course login right away and start the course the same day. Onboarding takes about a week, start to credentialed.

Real doors, on film

Broken down move by move.

You study recorded sales at real doors, broken down move by move. Faces and house numbers are blurred and captions are added.

Say it out loud

Before the choices show.

On every practice door you say your line out loud, the way you would at that door. Only then do the three choices appear. Saying it first is what a real door asks for.

Practice doors

Built from real doors.

Each practice door follows one real recorded door, start to finish, in its real order: the homeowner’s real words and the next line that was really said. Warm doors, the homeowner who isn’t the decider, the 5G box, cable TV, and pushback.

Three starting points

Starts where you are.

At sign-up the course asks whether you’ve knocked doors before. Brand new, door to door but never fiber, or sold fiber: each starts in a different place, so you skip what you already know.

Field coaching

Feedback after real shifts.

You learn the exact pitch reps are running this month and drill it until it’s yours. Coaching comes off the doors you knocked that day.

The course, in order

Four stops, then the job.

Every door runs the same five steps: Intro, Frame, Discovery, Solution, Close. The four stops teach them. The job covers everything after the yes.

  1. 01

    Hear it

    Why the pitch works, one real door stopped at each step, the five rules, and the cheat sheet with the sound of every line.

  2. 02

    Say it

    The five steps in order, which step a line is, what comes next, then the whole pitch said out loud.

  3. 03

    Run it

    The homeowner speaks, you answer, you hear what was said on that door.

  4. 04

    Prove it

    The plans, then the whole pitch, opener to close, for your manager.

  5. 05

    The job

    Writing an order on your phone, what to do after the yes, and how your first day runs.

The finish line

Your manager taps Passed.

The last step is Pitch it live. You give the whole pitch, opener to close, to your own manager. Only your manager can tap Passed, and the course isn’t done until they do. A pass means a manager heard it.

While you work through the course, a pre-field training lead checks in with you and can see where you are. Once your credentials are in and your pitch is passed, your manager takes over your turf and your first days in the field.

The course doesn’t teach prices. Prices and promotions change, so you get today’s from your manager and nothing you learned goes out of date.

How RCLX runs its training on FiberPitch.

Switching industries

From solar, pest or alarms.

If you’ve already worked the doors (fiber, solar, pest, alarms), you don’t start at the bottom. Tell the course you’ve knocked before and it starts you further in. What’s new is the fiber pitch itself, and that’s what the practice doors drill.

Switching Industries? Talk to Us

En español

The course in Spanish.

Every lesson and every film’s captions, one tap to switch. The films’ audio stays in English. We hire reps in the Rio Grande Valley, where many reps learn best in Spanish.

Check the Markets

Bringing a crew? Every rep on your team trains on this same course. RCLX runs pay, the rep portal, training and payday for the whole team. How bringing your team over works →

Feel it first

Try one door.

One practice door from the course is open to anyone. The homeowner speaks, you say your line out loud, then you pick the line that door got. No sign-up, nothing scored.

Try a Door
What do RCLX reps train on?

A course built from real recorded doors. It runs on your phone: you hear the pitch at a real door, say every line out loud, run practice doors built from real doors, then pitch the whole thing live to your manager.

When does training start?

The day you sign. You get your course login right away. Onboarding takes about a week, start to credentialed.

When am I cleared to knock?

When your credentials are in and your manager has heard your whole pitch live and tapped Passed. The course isn’t done until they do.

Do I need sales experience?

No. New reps start with the full curriculum: pitch videos, scripts, word tracks and objection-handling drills, then real doors with a team around them.

Is the training in Spanish?

Yes. Every lesson and every film’s captions are in Spanish, one tap to switch. The films’ audio stays in English.

Am I paid while I train?

No. Pay is 100% commission on completed installs, so your first deposit follows your first install. We pay as soon as we’re paid for it, and you get the paydays for your market in writing before you start.

Find the market

Where you knock matters as much as the training.

What your first weeks look like depends on the market you work. The lookup shows fiber, cable and fiber growth for every city and county, each next to its state median, from FCC filings.

Find the agency

Ask every agency how they train.

Who trains you, whose streets you knock and when you get paid all come down to who you sign with. Ask any agency these, and get the answers in writing.

  1. 1. Do you get your own turf?

    RCLX’s answer: Every rep works exclusive turf, so two reps are never put on the same street.

  2. 2. How is the pay set up?

    RCLX’s answer: Reps work as 1099 independent contractors on 100% commission, earned on completed installs.

  3. 3. When does the money land?

    RCLX’s answer: Commission is paid on the payday RCLX is paid for the install.

  4. 4. What happens when a customer cancels?

    RCLX’s answer: If a customer cancels within 120 days of the install, the commission on that one sale comes off your next check. After 120 days the install is locked and stays yours.

  5. 5. Can you see your own numbers?

    RCLX’s answer: Every rep gets a portal that shows their installs, their pipeline and a pay statement for every payday.

Use the Agency Checklist

Apply

Thirty seconds. Then the course.

Tell us your name and number. If it’s your first time, say so on the experience question.

Never sold before? Start with the new-rep path.

Nothing on this page is a promise of a specific territory, earnings, or service at any address.

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