For fiber providers
What to ask
a master dealer.
These are the questions to ask a door-to-door sales agency before you sign, and how we answer each one.
Staffing
Who shows up, and when.
Where do your reps come from?
Reps find RCLX when they search for fiber sales work in their city. Job boards are a small part of our recruiting.
How many reps do you start with?
In a market that can support a local team, we open with established teams and add local reps on top of them, all of them local.
What happens when reps quit?
We recruit far more reps than a market needs, so it stays staffed when someone leaves. If the market still comes up short, we bring in experienced reps for a week or two while we recruit more.
How fast can you start?
We have been on the doors five days after an agreement was signed. The start date and the team that starts go in the agreement.
Have you staffed every market you took?
We have put reps on the doors in every market we have taken. If we cannot staff a market properly, we say so up front. We have turned providers down for that reason.
Will your reps live in my market?
We specialize in building local teams. Where a market is too small to support a local team, we bring in traveling reps, house them, and keep them there for as long as the turf can hold more installs.
Your market and your customers
What stays yours.
How do you decide what my market can support?
Tell us your homes passed and we will tell you what your market can support. Before we accept a market, we measure it.
Do your reps sell other providers in my market?
Reps assigned to your contract sell only your service in your market.
What do you do with my customer information?
Your customer information is used only for your contract.
How are your reps screened and trained?
Tell us your standard. We meet it and show you the record before a rep starts.
Systems and pay
What runs behind the reps.
What do I have to build?
You do not need to build anything. We work in your CRM and your sales app, or from an export of your sales. If you offer a direct connection to your system, we build to it.
How do you pay your reps?
RCLX builds and runs its own software. Reps see every sale and its status, and team owners get a statement by rep and address. Accurate pay keeps our reps with us, which keeps your market staffed.
How do I pay you?
You pay per completed install.
Can I see how you recruit?
We keep some of our recruiting methods private. Providers evaluating RCLX can see our recruiting sources, rep counts and a live demo under an NDA.
Ask us yours.
Tell us your homes passed and we will tell you what your market can support.